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Privacy Policy

This policy explains what information we collect, how it is used, how marketing and SMS consent works, how your data is protected and shared, and your rights over your data. Last updated 2 December 2025.

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Official policy reference

Sovereign Sequences collects only the information needed to process orders, provide support, and communicate with you. We do not sell or rent your personal data, and phone numbers are never shared with third parties for their independent marketing.

  • Personal data is never sold or rented
  • Payments processed by secure third-party providers
  • Opt out of marketing at any time

Transparency

Plain-language disclosure of exactly what we collect and why we collect it.

Data security

Administrative, technical, and physical safeguards protecting your data.

Legal compliance

Disclosure and retention handled under applicable law.

Your control

Access, correct, or delete your data, and opt out of marketing.

1. Information We Collect

We may collect personal information directly from you or automatically through your use of our website and services.

Personal & Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Account Information

  • Username and password
  • Purchase and order history
  • Account preferences

Payment Information

Payments are securely processed through third-party payment providers. Sovereign Sequences does not store complete payment card details on our servers.

Communications

  • Email
  • SMS/text messaging
  • Website contact forms
  • Discord or other support platforms

Device & Website Usage Data

  • IP address, browser type, and device identifiers
  • Operating system and website activity
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer service and technical support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activity
  • Communicate promotions, discounts, and updates where permitted by law
  • Maintain business operations and security

3. Sharing of Personal Information

Sovereign Sequences does not sell or rent personal information to third parties. We may share limited information with trusted third parties, including:

Service Providers

Companies that assist with payment processing, shipping and fulfillment, website hosting, analytics, and marketing and communication services.

Legal Compliance

We may disclose information if required by law, subpoena, court order, or governmental request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the transaction.

All authorized third parties are expected to maintain appropriate security measures and confidentiality standards.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access: request a copy of personal information we maintain about you
  • Correction: request corrections to inaccurate or incomplete information
  • Deletion: request deletion of personal information, subject to legal or operational retention obligations
  • Marketing opt-out: unsubscribe from promotional emails or SMS communications at any time

To exercise any of these rights, contact us at info@sovereignsequences.com.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Improve advertising and marketing effectiveness

You may disable cookies through your browser settings, though some website features may not function properly without them.

6. SMS Communications

By providing your phone number through checkout forms or subscription forms, you consent to receive SMS/text messages from Sovereign Sequences. These communications may include:

  • Order confirmations
  • Shipping notifications
  • Customer support updates
  • Promotional offers and announcements

Message frequency may vary. Standard message and data rates may apply.

We do not share phone numbers with third parties for their independent marketing purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. However, no electronic transmission or storage system can be guaranteed 100% secure.

8. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Research Use Only

All Sovereign Sequences products are sold strictly for laboratory research. They are not drugs, supplements, cosmetics, or foods, and they are not intended for human or animal consumption. By ordering, buyers confirm they are qualified researchers purchasing for legitimate scientific use. If you have a compliance or documentation question, please get in touch before ordering.